Every booking you make carries legal exposure. Every client you sign carries risk. And every independent contractor you bring on creates obligations that need to be documented — clearly, professionally, and in writing. The Travel Industry Solutions Contract Library is the only source of travel agency- tailored contracts drafted specifically for the travel industry, covering the relationships and risks your agency faces.
Browse professionally written agreements, waivers, and policies below. Each document is available through the TIS platform with e-signature capability and is automatically personalized with your travel agency’s information. Add on integrated payment card collection and real-time fraud detection and scoring — so you can send, sign, get credit card information securely and stop bad transactions without juggling multiple tools.
Why Travel Agents Need Professionally Written Contracts
Generic contracts are not built for the travel industry. They do not account for the booking agent vs. merchant-of-record distinction, supplier liability disclaimers, Sellers of Travel state compliance, or the specific chargeback risks that travel agents face. Using a generic template — or no contract at all — leaves your agency exposed in ways that a single dispute can make painfully clear.
Professionally written travel agency-tailored contracts protect you in three critical ways: they set clear expectations with clients before anything goes wrong, they give you enforceable legal language if something does go wrong, and they demonstrate the professionalism that builds client trust and justifies your fees.
What's in the Contract Library
Client Agreements
Contractor & Staffing Agreements
Group Travel Agreements
Website Policies
How the TIS Contract Platform Works
Every contract in this library is more than just a document. Through the Travel Industry Solutions platform, each agreement includes e-signature collection, optional payment card collection, and HTML embeddable versions that auto-update when compliance changes are made. That last feature is unique in the travel industry — your posted policies always reflect the current, compliant version without any manual intervention from you.
Whether you need a single agreement or a complete contract suite for your agency, start with the contracts most relevant to how you work and expand from there. The library is organized by contract type and role so you can find exactly what you need.
Frequently Asked Questions
