About

When TIS CEO Sheila Folk first ventured out on her own to become a travel agent, she quickly learned what she desperately needed, but could not find anywhere! She discovered a disappointing lack of valid information and proven resources necessary to build a sustainable agency. As a result, Sheila’s entrepreneurial spirit kicked into overdrive and she developed and put into operations everything she needed to ensure legal protection, increase efficiencies, manage details, and build relationships for her agency. As a result, her little business grew to $8 million in revenues within her first two years.

Now, don’t misunderstand… Sheila was in no way new to the world of business. She brought to her new venture substantial experience, including more than 15 years as a hospitality industry executive, where she spearheaded acquisition, retention, and referral programs for hotels, tour operators, and destination management companies. She also had worked with large hospitality industry product suppliers, technology companies, and start-ups on market penetration and growth strategies, all of which contributed to her remarkable business acumen.

As word of Sheila’s travel agency success began to spread throughout the industry, advisors began to reach out to her for advice about how they might follow her lead and position their agencies for success. As a result, in 2020, Sheila combined her knowledge and experience with that of a team of compliance experts and travel lawyers to create Travel Industry Solutions (TIS)— the industry’s first and only warrantied legal contract and resources solution for travel advisors. The contracts provide legal protection and are backed with a warranty by a billion-dollar insurance giant. The many other TIS resources that are available today to all travel advisors were exactly what Sheila used and perfected to become a successful travel advisor and sustain her multi-million-dollar travel agency!