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Sales + Service

Sales + Service

Scope Creep: How Travel Agents Lose Money

Everybody is talking about fees, fees, fees. Yes, we all know that when you charge a fee, you: Make more money Garner the type of clients who value your expertise Weed out the tire kickers Demonstrate your worth Create an

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Sales + Service

The Reality of Relationships

The Reality of Relationships I’ve been thinking a lot lately about relationships. For the most part, relationships don’t just happen. I’m not talking about those once-in-a-lifetime, lightning-strike, romantic miracles you occasionally might hear about! What I’m referring to here is the reality

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