TIS Complete Travel Advisor Membership Packages

WE HELP TRAVEL PROFESSIONALS

grow & protect their travel business

Any plight of the travel agency owner can be traced back to three culprits—lack of ideal clients, missing or ineffective processes and legal protections, and unrealized authority. Not recognizing the importance of addressing and putting these factors in place can set your business on a downward spiral! For years, travel advisors and suppliers have asked TIS CEO Sheila Folk, “What’s your secret to success?” The answer is simple: Get rid of the BS and focus your attention on these three areas. 

Now you can have access to the travel industry’s only warrantied legal contracts, plus Sheila’s simple, no BS methods for attracting and sustaining your ideal clients, implementing world-class processes, and building your authority. These are the same methods that took her from booking $1,000 vacations to planning six-figure, curated private jet tours and world cruises on 6-star luxury lines. Not only that, but she was able to claim new freedom in the process by working less than 30 hours per week!

WHAT TRAVEL ADVISORS

say about us

“This is an invaluable service, thank you so much for providing a simple, affordable solution to the travel advisor community. You are brilliantly clever for thinking of a way to save time, make you look amazing AND build credibility as an expert while you have the client captivated. Your training was so inspiring and helped take a lot of the overwhelm away that I was feeling about remembering everything; you let me know, I don’t have to know everything, I just need to know where to FIND everything. And with a system in place, it will be right at my fingertips.” —Angela Gathing—The Travel Genie

what's included?

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TRAVEL CONTRACTS AND WAIVERS

Booking travel today is a risky business. Changes, cancellations, and chargebacks will continue to be a part of doing business for the foreseeable future. Legal contracts and effective processes for delivering them to your clients can help protect you and your agency. But how do you know yours will hold up in a court of law? The solution starts with legal agreements, not templates, prepared by travel industry lawyers.

Our team of attorneys and compliance experts has carefully created our warrantied and affordable essential set of agreements all travel advisors should have in their arsenal. All four membership levels (Silver, Gold, Platinum, and PlatinumPlus) include:

Travel Services Agreement + Terms and Conditions + Planning Fee Agreement + Travel Insurance Waiver

With our Gold, Platinum, and PlatinumPlus Memberships, you’ll also receive every contract in our suite, including:

1099 Independent Contractor Agreement + Group Leader Agreement + Influencer Agreement + Referral and Email List Agreement + Non-solicitation Agreement + Website Policies + (Independent Subagent Agreement + Company Email Policy + Five user licenses*)  *Platinum and PlatinumPlus only.

Unlike the use-at-your-own-risk templates that many advisors download from the Internet, our legal agreements:

  • Include free updates.
  • Are warrantied for covered losses in all 50 states in the U.S.
  • Safeguard against chargebacks.
  • Limit legal expenses.
  • Minimize potential liabilities.
  • Take the fear out of sending agreements through our process flow.

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EMAIL SCRIPTS AND TOOLS

You can’t attract ideal clients and run a lean, mean agency without professional communication, checklists, and tools that systemize workflows and stay on top of bookings. The only way to increase profits – more money in less time – is to have in place a reliable series of proven scripts and checklists, processes for ensuring you never miss a deadline or step, and techniques for turning your clients into invested partners.

Once you truly captain your ship and are able to make every interaction with prospects and customers go exactly as planned, you’ll never again spend weeks and months searching for a new stream of ideal clients.

Scripts + Tools are included with our Gold, Platinum, and PlatinumPlus Memberships.

  • Prospecting scripts – from the initial meet-and-greet call, to turning those prospects into paying customers, plus how to handle price objections.
  • More than 25 booking scripts to ensure every aspect of your clients’ vacations are on point and executed flawlessly. Uniquely crafted for both cruise and land, and contemporary and luxury products.
  • Post-travel scripts to help you to cement ongoing relationships and stay top-of-mind when your clients decide to travel again.
  • Checklists and forms to keep you organized, make your processes more efficient, and help ensure you don’t miss anything along the way.
  • Professionally designed marketing pieces that advise your clients about everything from how to prepare for their trips to what to pack and how much to tip their guides and service personnel. We’ve even developed a COVID-19 Safe Travel Guide.

Our scripts, checklists, and customer touchpoints are uniquely designed to:

  • Help you make more money through soft upselling.
  • Provide you with an added layer of legal protection.
  • Create trusted relationships with your clients.
  • Demonstrate your know-how to flawlessly lead the booking processes.
  • Save you time and money, as well as improve your profitability.
  • Ensure you never miss a step
  • Help you qualify your clients at the onset.

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TRAVEL AGENT SUCCESS GUIDANCE

Our guides for effectively confronting virtually all your worries will inspire and motivate you with new confidence to create the business you’ve dreamed of. Addressing everything from fees to customer relationships, to best practices, our guidance will help you create a viable, well-run, sustainable travel business—without working yourself to death in the process. You’ll:

  • Learn how to build a smooth-running agency.
  • Gain confidence in all aspects of leading a successful travel company.
  • Feel empowered to take on any challenge that arises.
  • Receive proven techniques for creating a sustainable travel business.
  • Gain more confidence in yourself.
  • Get help managing your time and workload.
  • Learn how to become an expert in your industry.
  • Become more profitable in the long run.

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TRAVEL AGENT TRAINING

Many advisors are looking for a more lucrative and less stressful way to make their living. Our no-BS method to training is an entirely new approach to running a successful travel agency. Our free webinars will empower and equip you with the fundamentals of good business practices!

Our members-only training for new and seasoned advisors delves deeper into everything you need to make your business run like clockwork. Included are step-by-step workbooks, checklists, action steps, practices, and tools for effectively building a no BS agency, full of freedom and profit.

Our profit (versus revenue) approach to training will help you double or even triple your income, while eliminating the need for you to be a slave to your business and your clients. With our No BS model, you will:

  • Eliminate the static and set your business on the right track.
  • Learn how to deal with difficult customers.
  • Gain the confidence to overcome your fears and worries.
  • Build a sustainable travel business without working yourself to death.
  • Better handle the stresses of owning a small business.
  • Have the freedom to be your own boss and make money doing what you love.
  • Get advice from experts who’ve walked in your shoes.
  • Become an exemplary business professional.

Free webinars and resources are provided to registered users and Silver members. Gold, Platinum, and PlatinumPlus members receive in-depth training, guidance, supportive materials, and lessons each month.

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TRAVEL MARKETING AND MEDIA

One of the daunting challenges about running an agency is figuring out how to effectively promote your business online. Knowing what to say, how to post, or even when to post can be a difficult process.

When you consider the ins and outs of social media, newsletters, website content, publicity, and special promotions, it can be overwhelming. The good news is that we have the travel marketing and media you need to save time and money, while effectively and accurately representing your brand in the online marketplace! 

Through our unique partnership with Travel Industry Marketing Association (TIMA), we now provide our PlatinumPlus members with:

  • Professionally created and ready-to-go social media post packs for every destination imaginable.
  • Pre-made travel newsletters on everything from luxury winter escapes and stay-cations to Alaska cruising and more. Self-service options for you to take and use as little or as much as needed.

When you subscribe to our PlatinumPlus membership, each month you’ll receive two credits to use as you wish. You may choose two social media post packs, two pre-made newsletters, or one social media post pack and one pre-made newsletter. Each social media post pack and pre-made newsletter focuses on one topic or one destination.

SOCIAL MEDIA POST PACK INCLUSIONS

  • 120 images (30 per platform): Facebook, Instagram, Pinterest, and Twitter
  • Suggested text, copy, and hashtags

PRE-MADE NEWSLETTER INCLUSIONS

  • Fully written content and royalty-free images
  • Current travel-centered blogs
  • Professional design and layout

TIMA also extends special offers to TIS PlatinumPlus members on:

  • A broad range of products matched to your specific needs, including full-service options (branding, website creation, social media and advertising management, and more).
  • Training and processes that will get you started in the right direction.
  • Support for confidently promoting your business, without second-guessing yourself.
CLICK HERE FOR EXAMPLES OF THE TIMA PRODUCTS.

we partner with the best

Travel Agency Contracts and Disclaimers
Travel Agency Contracts and Disclaimers
Travel Agency Contracts and Disclaimers
Travel Agency Contracts and Disclaimers
Travel Agency Contracts and Disclaimers
Travel Agency Contracts and Disclaimers
Travel Agency Contracts and Disclaimers
Travel Agency Contracts and Disclaimers
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choose your membership plan

SILVER

The Essentials
$199
$ 169 Annually
  • Travel Services Agreement
  • Terms and Conditions
  • Planning Fee Agreement
  • Travel Insurance Waiver
  • Basic Guidance + Webinars

GOLD

Monthly + Annual Options
$49.99
$ 39
99
Monthly
  • EVERYTHING INCLUDED WITH SILVER
  • 50+ Scripts & Checklists
  • Customer Guides & Touchpoints
  • 1099 Independent Contractor
  • Group Leader Agreement
  • Influencer Agreement
  • Referral & Email List Agreement
  • Non-solicitation Agreement
  • Website Policies
  • Enhanced Guidance + Training

PLATINUM

Monthly + Annual Options
$59.99
$ 49
99
Monthly
  • EVERYTHING INCLUDED WITH GOLD
  • Independent Subagent Agreement
  • Company Email Policy
  • Five User Licenses

PLATINUM Plus

Monthly + Annual Options
$69.99
$ 59
99
Monthly
  • EVERYTHING INCLUDED WITH PLATINUM
  • Social Media Packs
  • Newsletter Templates + Content
  • Exclusive Marketing Services Offers
  • Five TIS + One TIMA User Licenses
Monthly
Annual

GOLD

For the Solo Travel Advisor
$ 39
99 Monthly
  • EVERYTHING INCLUDED WITH SILVER
  • 50+ Scripts & Checklists
  • Customer Guides & Touchpoints
  • Enhanced Guidance + Training
  • 1099 Independent Contractor
  • Group Leader Agreement
  • Influencer Agreement
  • Referral & Email List Agreement
  • Non-solicitation Agreement
  • Website Policies

PLATINUM

For Owners with Subagents
$ 49
99 Monthly
  • EVERYTHING INCLUDED WITH GOLD
  • Independent Subagent Agreement
  • Company Email Policy
  • Five User Licenses

PLATINUMplus

Includes Marketing Solutions
$ 59
99 Monthly
  • EVERYTHING INCLUDED WITH PLATINUM
  • Social Media Packs
  • Newsletter Templates + Content
  • Exclusive Marketing Services Offers
  • Five TIS + 1 TIMA User Licenses

SILVER

Just the Essentials
$ 144
Annually
  • Travel Services Agreement
  • Terms and Conditions
  • Planning Fee Agreement
  • Travel Insurance Waiver
  • Basic Guidance

GOLD

For the Solo Travel Advisor
$ 399
Annually
  • EVERYTHING INCLUDED WITH SILVER
  • 50+ Scripts & Checklists
  • Customer Guides & Touchpoints
  • Enhanced Guidance + Training
  • 1099 Independent Contractor
  • Group Leader Agreement
  • Influencer Agreement
  • Referral & Email List Agreement
  • Non-solicitation Agreement
  • Website Policies

PLATINUM

For Owners with Subagents
$ 499
Annually
  • EVERYTHING INCLUDED WITH GOLD
  • Independent Subagent Agreement
  • Company Email Policy
  • Five User Licenses

PLATINUMplus

Includes Marketing Solutions
$ 599
Annually
  • EVERYTHING INCLUDED WITH PLATINUM
  • Social Media Packs
  • Newsletter Templates + Content
  • Exclusive Marketing Services Discounts
  • Five User Licenses

All memberships require an annual commitment, whether you pay monthly or annually.
Need more user licenses? Interested in an Enterprise Agreement for your organization, consortium, or host agency? Contact us for pricing.

THINK YOU CANNOT AFFORD A MEMBERSHIP?

see why you can’t afford not to join!

Travel Agency Contracts and Disclaimers

Travel agency contracts and disclaimers are important for any travel agent. It is essential to…

Customer Scripts: Why You Need Them

Scripts demonstrate your professionalism, expertise, and ensure your clients are well informed and happy! We…

Checklist and Forms: Travel Agency Templates

Implement the forms and checklists you need for a smooth operating agency, learn how to…

Your Price to Freedom

How Much Do Travel Agents Make? Learn the formula for determining how much you need…

frequently asked questions

Yes. You may follow this link to purchase one of our setup and implementation packages. After you have made your purchase you will be sent a form to complete. After you complete the form you will receive another email to schedule your initial consultation with our team.

All of our contracts and forms are updated as laws change at no charge to you. Additionally, we provide compliance updates periodically that are relevant to the operations of your business. We are also the only legal document solution that warranties our product. We are backed by a billion-dollar insurance giant, providing our subscribers with the very best in protections. What does the warranty mean for you? If you have a loss for a covered reason, we will make you whole. Lastly, we will continue to add product to our suite at no charge to you.

E-mail list agreement

This agreement outlines the services and terms being offered under the purchase of the email list and marketing and details. It outlines the licensing, permissions, warranties and prohibited acts. It also includes data privacy and security as well as charges and billing.

Email policy

This document outlines the appropriate use of electronic communications, covering the appropriate use of any email sent from a company e-mail address and applies to all employees, vendors, and agents operating on behalf of the company. It outlines the policies and procedures of ethical conduct, safety, and compliance with applicable laws and proper business practices.

Group leader agreement

This agreement spells out the understanding between the group leader and the travel agent (agency). It includes details on marketing, trip cost, TCs, GAP amenities, responsibilities as well as other legal considerations.

Independent subagent agreement

This legal agreement defines the term, duties, relationship, compensation, licenses, systems and severance, plus more for your travel advisor independent contractors.

Influencer agreement

An official, legal contract that sets out the terms of any working relationship between a marketer and a travel agency. This document covers all aspects of the content creation process, and helps to ensure that both parties understand their commitments to the project.

Travel Insurance Agreement/Waiver

This form documents the client’s acceptance or refusal of travel insurance and further documents their understanding that fear of incident, quarantine or trip interruption related to epidemics or pandemics are not covered.

Non-solicitation agreement

A binding agreement between your group leader, influencer, tour operator and other suppliers not to solicit employees of your company and customers. It acknowledges their obligation to refrain from activities that threaten your business activities.

Referral agreement

An agreement between companies or individuals who refer potential clients or leads to the other party, in exchange for some form of compensation for the referral. This document outlines the terms and conditions set forth by each party and recommended compensation.

Planning fee agreement

This document provides an overview of service fee types, what to charge and when to charge it. Included is examples of straight planning fees and plan-to-go fees along with the essential legal language you need to protect your agency. 

Terms and conditions with Travel advisory waiver

This essential contract outlines the responsibility of your agency including payment schedules, cancellation terms and supplier details. It also includes disclosures and travel advisory/COVID releases to protect your agency from events that are beyond your control.

Travel services agreement

This document services as your master agreement for your client to accept your terms and conditions, travel advisories, planning fees, and payments. Two versions are provided, giving you the flexibility to upload the agreement to your CRM or use it with an e-sign program.

Website privacy policy

This policy details how the operators of your site will collect, store, protect, and utilize personal data provided by its users – from personal information collected, usage and analytics, cookies and text message data to general announcements, third-party service providers and compliance with laws.

Website terms of use

Terms of use establishes the rules and regulations for visitors visiting your business website. It’s also a way to protect your business by limiting liability.

1099 personnel agreement

This legal and binding agreement is between the Agency and 1099 contractors that support the administrative function of your business. This is not intended for your travel advisor independent contractors.

Client intake form

This form captures the traveler’s trip description, traveler information and preferences – from lodging, airlines, transfers and car to tours, cruise, insurance and budget.

Traveler information form

This form provides you with a guideline for capturing all the traveler details needed to book travel. 

Trip template

This Excel spreadsheet provides you with a complete overview of each component of the trip, including critical dates and revenue.

Booking checklist

The checklist helps your agency keep track of every action that is required on a customer’s booking. This can be used a guide for your administrative personnel or simply to keep you organized from start to finish.

Cancellation checklist

This checklist is a step-by-step guide for cancelling a booking, tracking any protected commissions and scheduling follow-ups with the customer.

Post COVID-19 checklist

This informative document shares with your travelers what post-COVID travel may look like. It details what to expect, consider and pack for their upcoming travels.

Cruise tips – ocean

Tips, tricks and valuable details are included in this document to guide your clients before and during their cruise.

Tipping guide

This informative document provides your customers with guidelines for tipping by region throughout their travels.

Travel tips – land

Tips, tricks and valuable details are included in this document to enhance their experience throughout their travels.

Packing list – cruise

This guide not only provides suggestions on what to wear, but what to pack. From the “maybe I want this” to the “must-not forget” items.

Packing list – land

This guide not only provides suggestions on what to wear, but what to pack. From the “maybe I want this” to the “must-not forget” items.

Yes, user guides are included with the appropriate products with instruction on how and when to utilize each form. Contract purchasers receive sellers of travel guidance and guidance on collecting fees.

We provide a series of prospecting, post-booking, and post-travel, customizable done-for-you emails to send to your clients from following up on your initial call to post-booking and welcoming them home, and post-travel communication. Our booking scripts and reminders are designed to take the thinking out of it for you and the client, up through travel. Agency owners often use these as a tool to standardize communication across their brand, and to serve as training tools on how to sell value and increase services offered. The post-booking scripts are broken down by land and cruise, luxury and mass market and can be modified as you see fit.

Legal contracts are fillable documents, except the Travel Services Agreement is provided as a fillable document AND as a Word file for ease of use with your CRM. Booking tools are provided as Word and Excel files. The customer touchpoints are professionally designed PDF documents that can be sent as an attachment in your email client. You have the ability to include your logo as well. All scripts are provided in Word format for the greatest flexibility. Subject lines for your scripts have also been provided.

Yes. You may upgrade or downgrade your subscription at any time by contacting our support team.

The TIS warranty and copyright is tied to each member license. We offer memberships for agencies of any size. Contact our support team for pricing above 5 user seats. 

One-on-one training is not offered at this time. Our User Guides provide step-by-step instructions on how to implement all of our products. You may also purchase one of our setup and implementation packages. Pre-recorded webinars and vidoes will be posted on our website as they become available.

Our contracts are designed with fillable fields for you to enter information that specifically pertains to your agency, such as your cancellation fee. We do not allow the editing of our contracts, as it can change the legal integrity, thereby voiding your warranty.

Yes. All of the contracts can be used in any e-sign platform. Simply drag and drop and then add your fields. There are a number of reputable free e-sign programs as well as programs that start at $10 per month.

TIS welcomes all suggestions and recommendations and takes each and every one into consideration. Any changes or updates will be done on a quarterly basis. Custom modifications are not available at this time.

TIS will notify its customers immediately when a material change in the law is made and the update will occur immediately. Otherwise, reviews and updates are made quarterly.

All of our scripts, tools and touchpoints are proven and developed by our managing partner, who built her agency to $8 million in revenue in its first two years. The methodologies and tools included in our suite have been considered to be one of the greatest surprise assets of our product.

No. All sales are final.

All our products are protected by copyright laws and are patent-pending. Reproduction or use of our products without a subscription is strictly prohibited and also voids your warranty. Sharing our products with non-subscribers is forbidden and can result in termination of your membership and/or legal action.

Our products are currently offered in English only and are available for the U.S. market. Canadian products are currently under development.