Any plight of the travel agency owner can be traced back to three culprits—lack of ideal clients, missing or ineffective processes and legal protections, and unrealized authority. Not recognizing the importance of addressing and putting these factors in place can set your business on a downward spiral! For years, travel advisors and suppliers have asked TIS CEO Sheila Folk, “What’s your secret to success?” The answer is simple: Get rid of the BS and focus your attention on these three areas.
Now you can have access to the travel industry’s only warrantied legal contracts, plus Sheila’s simple, no BS methods for attracting and sustaining your ideal clients, implementing world-class processes, and building your authority. These are the same methods that took her from booking $1,000 vacations to planning six-figure, curated private jet tours and world cruises on 6-star luxury lines. Not only that, but she was able to claim new freedom in the process by working less than 30 hours per week!
“This is an invaluable service, thank you so much for providing a simple, affordable solution to the travel advisor community. You are brilliantly clever for thinking of a way to save time, make you look amazing AND build credibility as an expert while you have the client captivated. Your training was so inspiring and helped take a lot of the overwhelm away that I was feeling about remembering everything; you let me know, I don’t have to know everything, I just need to know where to FIND everything. And with a system in place, it will be right at my fingertips.” —Angela Gathing—The Travel Genie
Booking travel today is a risky business. Changes, cancellations, and chargebacks will continue to be a part of doing business for the foreseeable future. Legal contracts and effective processes for delivering them to your clients can help protect you and your agency. But how do you know yours will hold up in a court of law? The solution starts with legal agreements, not templates, prepared by travel industry lawyers.
Our team of attorneys and compliance experts has carefully created our warrantied and affordable essential set of agreements all travel advisors should have in their arsenal. All four membership levels (Silver, Gold, Platinum, and PlatinumPlus) include:
Travel Services Agreement + Terms and Conditions + Planning Fee Agreement + Travel Insurance Waiver
With our Gold, Platinum, and PlatinumPlus Memberships, you’ll also receive every contract in our suite, including:
1099 Independent Contractor Agreement + Group Leader Agreement + Influencer Agreement + Referral and Email List Agreement + Non-solicitation Agreement + Website Policies + (Independent Subagent Agreement + Company Email Policy + Five user licenses*) *Platinum and PlatinumPlus only.
Unlike the use-at-your-own-risk templates that many advisors download from the Internet, our legal agreements:
You can’t attract ideal clients and run a lean, mean agency without professional communication, checklists, and tools that systemize workflows and stay on top of bookings. The only way to increase profits – more money in less time – is to have in place a reliable series of proven scripts and checklists, processes for ensuring you never miss a deadline or step, and techniques for turning your clients into invested partners.
Once you truly captain your ship and are able to make every interaction with prospects and customers go exactly as planned, you’ll never again spend weeks and months searching for a new stream of ideal clients.
Scripts + Tools are included with our Gold, Platinum, and PlatinumPlus Memberships.
Our scripts, checklists, and customer touchpoints are uniquely designed to:
Our guides for effectively confronting virtually all your worries will inspire and motivate you with new confidence to create the business you’ve dreamed of. Addressing everything from fees to customer relationships, to best practices, our guidance will help you create a viable, well-run, sustainable travel business—without working yourself to death in the process. You’ll:
Many advisors are looking for a more lucrative and less stressful way to make their living. Our no-BS method to training is an entirely new approach to running a successful travel agency. Our free webinars will empower and equip you with the fundamentals of good business practices!
Our members-only training for new and seasoned advisors delves deeper into everything you need to make your business run like clockwork. Included are step-by-step workbooks, checklists, action steps, practices, and tools for effectively building a no BS agency, full of freedom and profit.
Our profit (versus revenue) approach to training will help you double or even triple your income, while eliminating the need for you to be a slave to your business and your clients. With our No BS model, you will:
Free webinars and resources are provided to registered users and Silver members. Gold, Platinum, and PlatinumPlus members receive in-depth training, guidance, supportive materials, and lessons each month.
One of the daunting challenges about running an agency is figuring out how to effectively promote your business online. Knowing what to say, how to post, or even when to post can be a difficult process.
When you consider the ins and outs of social media, newsletters, website content, publicity, and special promotions, it can be overwhelming. The good news is that we have the travel marketing and media you need to save time and money, while effectively and accurately representing your brand in the online marketplace!
Through our unique partnership with Travel Industry Marketing Association (TIMA), you can add on the TIMA social media and newsletter pack during checkout, which includes:
When you subscribe, each month you’ll receive two credits to use as you wish. You may choose two social media post packs, two pre-made newsletters, or one social media post pack and one pre-made newsletter. Each social media post pack and pre-made newsletter focuses on one topic or one destination.
SOCIAL MEDIA POST PACK INCLUSIONS
PRE-MADE NEWSLETTER INCLUSIONS
TIMA also extends special offers to TIS members on:
We offer Enterprise Agreements and Member Programs for host agencies, consortium, and travel industry organizations. Contact us for details.
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Whether you pay monthly or annually, all memberships are for a period of 12 months. As part of your membership, TIS provides you with updates to our forms as laws change at no charge to you and compliance updates that are relevant to the operations of your business. We also warranty our legal forms, which provides our members with the very best in protections.
Through an exclusive partnership with BeFree Marketing, you can purchase setup and implementation services using THIS LINK.
An affiliate and advertising disclosure is a declaration informing readers that the content of a website or blog contains affiliate links and/or advertisements. Affiliates tend to be people who promote products or services on behalf of another company in exchange for a commission, while advertisers are companies who pay to have their product or service promoted on someone else’s platform. By disclosing this information, readers are made aware they may be directed to a website or other platform containing affiliate links and/or advertisements. This disclosure also helps websites comply with the Federal Trade Commission’s guidelines for truth in advertising.
This agreement outlines the services and terms being offered under the purchase of the email list and marketing and details. It outlines the licensing, permissions, warranties and prohibited acts. It also includes data privacy and security as well as charges and billing.
This document outlines the appropriate use of electronic communications, covering the appropriate use of any email sent from a company e-mail address and applies to all employees, vendors, and agents operating on behalf of the company. It outlines the policies and procedures of ethical conduct, safety, and compliance with applicable laws and proper business practices.
This agreement spells out the understanding between the group leader and the travel agent (agency). It includes details on marketing, trip cost, TCs, GAP amenities, responsibilities as well as other legal considerations.
This legal agreement defines the term, duties, relationship, compensation, licenses, systems and severance, plus more for your travel advisor independent contractors.
An official, legal contract that sets out the terms of any working relationship between a marketer and a travel agency. This document covers all aspects of the content creation process, and helps to ensure that both parties understand their commitments to the project.
This form documents the client’s acceptance or refusal of travel insurance and further documents their understanding that fear of incident, quarantine or trip interruption related to epidemics or pandemics are not covered.
A binding agreement between your group leader, influencer, tour operator and other suppliers not to solicit employees of your company and customers. It acknowledges their obligation to refrain from activities that threaten your business activities.
An agreement between companies or individuals who refer potential clients or leads to the other party, in exchange for some form of compensation for the referral. This document outlines the terms and conditions set forth by each party and recommended compensation.
This document provides an overview of service fee types, what to charge and when to charge it. Included is examples of straight planning fees and plan-to-go fees along with the essential legal language you need to protect your agency.
This essential contract outlines the responsibility of your agency including payment schedules, cancellation terms and supplier details. It also includes disclosures and travel advisory/COVID releases to protect your agency from events that are beyond your control.
This document services as your master agreement for your client to accept your terms and conditions, travel advisories, planning fees, and payments. Two versions are provided, giving you the flexibility to upload the agreement to your CRM or use it with an e-sign program.
This policy details how the operators of your site will collect, store, protect, and utilize personal data provided by its users – from personal information collected, usage and analytics, cookies and text message data to general announcements, third-party service providers and compliance with laws.
This legal and binding agreement is between the Agency and 1099 contractors that support the administrative function of your business. This is not intended for your travel advisor independent contractors.
This form captures the traveler’s trip description, traveler information and preferences – from lodging, airlines, transfers and car to tours, cruise, insurance and budget.
This form provides you with a guideline for capturing all the traveler details needed to book travel.
This Excel spreadsheet provides you with a complete overview of each component of the trip, including critical dates and revenue.
The checklist helps your agency keep track of every action that is required on a customer’s booking. This can be used a guide for your administrative personnel or simply to keep you organized from start to finish.
This checklist is a step-by-step guide for cancelling a booking, tracking any protected commissions and scheduling follow-ups with the customer.
This informative document shares with your travelers what post-COVID travel may look like. It details what to expect, consider and pack for their upcoming travels.
Tips, tricks and valuable details are included in this document to guide your clients before and during their cruise.
This informative document provides your customers with guidelines for tipping by region throughout their travels.
Tips, tricks and valuable details are included in this document to enhance their experience throughout their travels.
This guide not only provides suggestions on what to wear, but what to pack. From the “maybe I want this” to the “must-not forget” items.
This guide not only provides suggestions on what to wear, but what to pack. From the “maybe I want this” to the “must-not forget” items.
Yes, user guides are included with the appropriate products with instruction on how and when to utilize each form. Contract purchasers receive sellers of travel guidance and guidance on collecting fees.
We provide a series of prospecting, post-booking, and post-travel, customizable done-for-you emails to send to your clients from following up on your initial call to post-booking and welcoming them home, and post-travel communication. Our booking scripts and reminders are designed to take the thinking out of it for you and the client, up through travel. Agency owners often use these as a tool to standardize communication across their brand, and to serve as training tools on how to sell value and increase services offered. The post-booking scripts are broken down by land and cruise, luxury and mass market and can be modified as you see fit.
Legal contracts are provided as Word files for ease of use with your CRM or e-sign program. Booking tools are provided as Word and Excel files. The customer touchpoints are professionally designed Canva templates that can be edited, downloaded, and sent as an attachment in your email client. All scripts are provided in Word format for the greatest flexibility. Subject lines for your scripts have also been provided.
You may upgrade your subscription at any time. You downgrade your subscription after you have fulfilled your one year commitment at any time by contacting our support team. Platinum Plus monthly pay members may downgrade to Platinum at any time.
The TIS warranty and copyright is tied to each member license. We offer memberships for agencies of any size. Contact our support team for pricing above 5 user seats.
One-on-one training is not offered at this time. Our user guides provide step-by-step instructions on how to implement our products. We offer weekly live group onboarding calls. Sign-up links are provided in your new member communications and in your account portal. A pre-recorded video is also provided in your account portal.
Yes. All of the contracts can be used in any e-sign platform. Simply drag and drop and then add your fields. There are a number of reputable free e-sign programs as well as programs that start at $10 per month.
TIS welcomes all suggestions and recommendations and takes each and every one into consideration. Any changes or updates will be done on a quarterly basis. Custom modifications are not available at this time.
TIS will notify its customers immediately when a material change in the law is made and the update will occur immediately. Otherwise, reviews and updates are made quarterly.
All of our scripts, tools and touchpoints are proven and developed by our managing partner, who built her agency to $8 million in revenue in its first two years. The methodologies and tools included in our suite have been considered to be one of the greatest surprise assets of our product.
No. All sales are final.
All our products are protected by copyright laws and are patent-pending. Reproduction or use of our products without a subscription is strictly prohibited and also voids your warranty. Sharing our products with non-subscribers is forbidden and can result in termination of your membership and/or legal action.
Our products are currently offered in English only and are available for the U.S. market. Canadian products are currently under development.