Contracts + Waivers

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Post Booking Ideas for Clients

How To Add Value to A Customer’s Experience with These Post-Booking Ideas for Travel Pros

In today’s competitive travel landscape, it’s not just about making a booking. It’s about crafting an unforgettable journey for your clients from the moment they choose you. Enhancing their post-booking experience isn’t just good for them—it’s a strategic move to solidify your place as their trusted travel agent. Let’s break down how you can make this happen:

    • Continuous Engagement: Keep the excitement alive! Stay connected from booking to post-travel, ensuring your agency remains their first thought for future adventures.

    • Guidance Every Step: Be the expert guide they need. Offer invaluable insights so they feel compelled to stay in touch with you upon their return.

    • Exclusive Touchpoints: Our specialized guide provides key engagement points designed for optimal post-booking connection.

    • Boosted Trust: Consistent, value-driven interactions fortify your clients’ trust in your expertise, ensuring they rely on you for every trip.

    • Referral Opportunities: Delivering outstanding service makes your clients your biggest advocates, leading to referrals even before their trip starts!

Your commitment goes beyond booking. Dive into these strategies to offer an unparalleled travel experience and ensure your agency’s continuous growth.

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Travel Agency Email Policy

company email policy for your travel agency should be clear and concise, and easily accessible to all employees and independent subagents or contractors who are utilizing your agency’s email system. It should be reviewed and updated on a regular basis, in line with changes in the law and best practice.

Some key areas that a company email policy should cover include:The use of company email for personal purposes, including the sending and receiving of non-work-related emails and messages, social media updates, or other activities.

  1. The use of company email for business purposes, including communicating with travel industry suppliers, customers, and partners; scheduling meetings; sharing documents and files; and collaborating on projects.
  2. The sending of confidential or sensitive information via company email, such as financial data, customer records, or business plans. This may also include compliance with any legal requirements for the protection of this information.
  3. The storage and retention of company email data both in terms of how long it is kept within the system (for example, in accordance with industry regulations or legal requirements) and on backup files and archives.
  4. The monitoring of company email usage, including the tools and software used to track employee activity, monitor data storage, and enforce security policies. This may also include disciplinary action for violations of the email policy.

When drafting a company email policy, it is important to consider the specific needs of your travel business and adapt the policy accordingly.

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