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Frequently asked questions
Can I switch to a different plan or downgrade my subscription?
Yes, you can upgrade your plan at any time. Downgrades are only available at the end of your 12-month renewal cycle. Log in to your account, navigate to the "Manage Subscription" section, choose update plan and select the plan you wish to switch to. If you need assistance, our support team can help you with the process.
How does TIS handle pricing and membership options?
TIS offers flexible pricing and membership options to cater to the diverse needs of travel agents and organizations. Our pricing structure is transparent, and we offer different membership tiers based on the level of features and support you require. You can choose the plan that best suits your business and upgrade or downgrade as needed.
How do I upgrade my subscription/membership?
To upgrade your subscription/membership, log in to your account, navigate to the "Manage Account" section in your member portal, and select update your plan. If you need assistance, contact our support team, and they will guide you through the process.
How does TIS simplify the payment collection process for travel agents?
With TIS, payment collection becomes hassle-free through automation. Once an agreement is executed, our platform provides the ability to automatically initiate payment collection according to the agreed terms. This streamlines your billing process, saving you time and effort. This feature is not available with the Silver plan.
When should a travel agent use the Planning Fee Agreement?
Travel agents should use the Planning Fee Agreement when offering personalized travel planning services and charging a fee for the time and expertise involved.