Travel Industry Solutions Product Terms and Licence Agreement
Last Updated September 30, 2026
These Product Terms and License Agreement (the “Product Terms“) govern your purchase, license, access, and use of the products made available by Travel Industry Solutions, LLC (“TIS,” “we,” “our,” or “us“). These Product Terms supplement, and are incorporated by reference into and form part of, the TIS Terms of Service (the “Terms of Service“), and are presented to you by hyperlink at checkout. By purchasing or using a Product subject to these Product Terms, you agree to be bound by these Product Terms and the Terms of Service. Capitalized terms not defined here have the meaning given in the Terms of Service.
These Product Terms consist of these General Product Provisions and two product-specific sections. Section 1 (TIS Legal and Operational Products) applies when you purchase or use the existing TIS legal and operational products. Section 2 (Travel Trust Index) applies when you purchase, access, or participate in the Travel Trust Index (“TTI“). The product you select at checkout determines which product-specific section applies to you (and both sections apply if you purchase both products).
BY CHECKING THE ACCEPTANCE BOX AT CHECKOUT OR BY ACCESSING OR USING ANY TIS PRODUCT, YOU AGREE TO THESE PRODUCT TERMS, INCLUDING THE PRODUCT-SPECIFIC SECTION APPLICABLE TO THE PRODUCT YOU PURCHASE OR USE.
GENERAL PRODUCT PROVISIONS
1. Definitions. “Customer,” “you,” or “your” means the person or entity that purchases or uses a TIS product. “Product” means any TIS product you purchase, license, access, or use, including the TIS legal and operational products and TTI. “Authorized Users” means the individuals you authorize to use a Product under your account, subject to the applicable seat or user limits. “Administrator” means an Authorized User you designate to manage your account. “Subscription Period” means the term for which you have purchased a subscription, as disclosed at checkout. Additional defined terms appear in the product-specific sections.
2. Subscription and License Relationship; Authority; Authorized Users. Each Product is provided on a subscription and license basis for the applicable Subscription Period, conditioned on your compliance with these Product Terms and the Terms of Service and your timely payment of all fees. The person purchasing represents that they are authorized to bind the Customer. You are responsible for your Authorized Users’ and Administrator’s compliance with these Product Terms and for all activity under your account. You may not exceed your authorized number of Authorized Users or seats without our authorization, and we may use technical or other measures to enforce usage limits and charge additional fees for excess use.
3. Product Ownership; Reservation of Rights. Each Product is licensed, not sold. As between you and TIS, TIS and its licensors retain all right, title, and interest in and to the Products, including all software, content, materials, data compilations, methodologies, and intellectual property therein. All rights not expressly granted to you are reserved.
4. General Restrictions. Except as expressly permitted in the applicable product-specific section, you will not, and will not permit any Authorized User or third party to: (a) copy, reproduce, distribute, publish, display, or transmit any Product or its content; (b) resell, sublicense, rent, lease, or otherwise commercialize any Product; (c) modify, adapt, translate, or create derivative works of any Product; (d) reverse engineer, decompile, disassemble, or attempt to derive the source code, underlying data, or methodology of any Product; (e) remove or alter any proprietary notice; (f) use any Product to build or benchmark a competing product or service; or (g) access or use any Product in violation of these Product Terms, the Terms of Service, or applicable law.
5. Fees; Subscription Periods; Renewals; Cancellations; Refunds. The Product, price, billing frequency, Subscription Period, renewal terms, and applicable fees are disclosed at checkout through Stripe or Chargebee. Subscriptions renew automatically for successive Subscription Periods unless cancelled as described at checkout or in your account, coordinated with Section 10 of the Terms of Service. Fees are non-refundable except as expressly stated in the applicable product-specific section or as required by law. Verification and other product-specific fees are described in the applicable section.
6. Updates; Modifications; Suspension; Discontinuation; Effect of Termination. We may update, modify, suspend, or discontinue any Product or feature at any time. We may suspend or terminate your access to a Product for any actual or suspected violation of these Product Terms or the Terms of Service, for non-payment, or to protect the Products or other users. Upon expiration or termination of a Product, your license to that Product ends, you must stop using it, and the consequences described in the applicable product-specific section (including treatment of records and data) apply.
7. Confidentiality. Each Product, its non-public features, and any non-public information disclosed to you in connection with a Product are the confidential information of TIS. You will not use or disclose such confidential information except as necessary to use the Product as permitted, will protect it using at least reasonable care, and will promptly notify us of any unauthorized use or disclosure. Your obligations under this Section do not apply to information that: (a) is or becomes generally available to the public through no act or omission of you or your Authorized Users; (b) was rightfully known to you without restriction before disclosure by TIS; (c) is rightfully received by you from a third party without restriction and without breach of any obligation of confidentiality; or (d) is independently developed by you without use of or reference to the confidential information. If you are compelled by law, subpoena, or court or governmental order to disclose confidential information, you may do so only to the extent legally required and, to the extent legally permitted, only after giving TIS prompt written notice and reasonable cooperation so that TIS may seek a protective order or other confidential treatment. The equitable-relief provisions of Section 19 of the Terms of Service apply to any actual or threatened breach of this Section and of the product-specific use restrictions in Section 2 (including the TTI information, extraction, and artificial-intelligence restrictions), and nothing in these Product Terms limits any other remedy available to TIS. Product-specific confidentiality and use restrictions (including for TTI information) are set forth in the applicable section and control on product-specific issues.
8. Warranty; Disclaimer; Liability; Indemnification Framework. Except for any express limited warranty stated in a product-specific section, each Product is provided “AS IS” and “AS AVAILABLE” without warranty of any kind, and the disclaimers, limitations of liability, and indemnification obligations in the Terms of Service apply to your use of the Products and are supplemented by the product-specific provisions in Sections 1 and 2. Any product-specific limited warranty is the sole and exclusive warranty for that Product and applies only on the conditions, and subject to the exclusions and limitations, stated in the applicable section.
9. Relationship to the Terms of Service; Order of Precedence; Governing Law. These Product Terms are governed by and incorporated into the Terms of Service, including its governing-law, arbitration, and general provisions. Accordingly, these Product Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws rules, and any dispute arising out of or relating to these Product Terms is subject to the binding individual arbitration, venue, class-action-waiver, and related dispute-resolution provisions of the Terms of Service. If there is a conflict, the applicable product-specific section controls over these General Product Provisions and over the Terms of Service on product-specific rights, restrictions, warranties, and obligations, and otherwise the order of precedence in the Terms of Service applies.
SECTION 1 — TIS LEGAL AND OPERATIONAL PRODUCTS
1.1 Scope; Definition of Materials. This Section 1 applies when you purchase or use the TIS legal and operational products. “TIS Materials” means the forms, agreements, website policies, training, workflows, checklists, templates, and other materials created or made available by TIS as part of these products.
1.2 License to Use TIS Materials. Subject to your compliance with these Product Terms and the Terms of Service and payment of all applicable fees, TIS grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the TIS Materials for your own authorized internal business purposes and the transactions for which they are intended.
1.3 Permitted Use. You may use TIS forms and agreements with your travelers, clients, employees, independent contractors, and other intended recipients in the ordinary course of your business, in each case in unmodified form except for completing the fields the Materials are designed to accommodate.
1.4 Individual, Agency, Group, and Enterprise Rights. The scope of your license — including the number of Authorized Users, agency, group, or enterprise rights — is determined by the subscription tier you purchase at checkout.
1.5 Restrictions. You will not copy, modify, resell, redistribute, sublicense, publish, or share the TIS Materials except as expressly permitted in Section 1.3, and you will not remove any copyright or proprietary notice or use the TIS Materials to create competing forms or materials.
1.6 Current Versions; Copyright Notices. You must use the then-current version of each TIS Material and retain all copyright and proprietary notices. TIS may update the TIS Materials from time to time, and you are responsible for using the updated versions.
1.7 Customer Responsibility. You are solely responsible for selecting the appropriate TIS Materials for your circumstances, for completing and using them properly, and for determining their suitability and legal sufficiency for your intended use.
1.8 Not Legal Advice. The TIS Materials are provided for general informational and business purposes and do not constitute legal advice. TIS is not your attorney, and no attorney-client relationship is created. You are responsible for obtaining independent legal advice regarding your use of the TIS Materials.
1.9 Legal Reviews or Customized Legal Work. From time to time TIS may make available legal reviews or customized legal work as separate services. If and to the extent you engage TIS for any such service, that service is provided solely under a separate written engagement letter or statement of work disclosed to you at the time of engagement, which governs that service and controls over these Product Terms as to that service. Except as expressly set forth in such a separate writing, TIS does not provide legal reviews or customized legal work under these Product Terms, and Section 1.8 applies to all TIS Materials.
1.10 Updates to TIS Materials. TIS may revise, supplement, or withdraw TIS Materials at any time. Withdrawn or superseded Materials must not be used after TIS notifies you or makes an updated version available.
1.11 Limited Forms Warranty.
(a) Scope; Warranted Forms. TIS warrants that each TIS form or agreement that TIS expressly designates in writing as a “Warranted Form” will, as of the date TIS makes the then-current version of that Warranted Form available to you, be substantially suitable for the general purpose that TIS describes for it when used in the United States for the ordinary transaction type for which it is provided. This limited warranty applies only to Warranted Forms and does not apply to any other TIS Materials.
(b) Conditions. This limited warranty applies only if: (i) you are a subscriber in good standing and have paid all applicable fees; (ii) you use the then-current version of the Warranted Form; (iii) you use the Warranted Form in unmodified form except for completing the fields it is designed to accommodate, in accordance with Section 1.3 and any accompanying instructions; and (iv) you use the Warranted Form for the intended transaction type and jurisdiction.
(c) Exclusions. This limited warranty does not cover, and TIS has no responsibility for, any claim arising from: (i) your modification of, or additions to, a Warranted Form; (ii) your selection of an inappropriate form, incorrect or incomplete data entry, or failure to follow instructions; (iii) use of a superseded or withdrawn version; (iv) use outside the intended transaction type or jurisdiction; (v) changes in law, regulation, or third-party requirements after the applicable version was made available; or (vi) any TIS Materials that are not Warranted Forms.
(d) Sole Remedy; Claims Process. If a Warranted Form fails to conform to this limited warranty, you must notify TIS in writing within thirty (30) days after you discover the nonconformity and while your subscription remains in effect, describing the nonconformity in sufficient detail for TIS to reproduce it. As your sole and exclusive remedy, and TIS’s entire liability, for breach of this limited warranty, TIS will, at its option and within a reasonable time, either (i) correct or replace the nonconforming Warranted Form or (ii) refund the portion of the fees reasonably allocable to the affected Warranted Form.
(e) Exclusive Warranty; Disclaimer of Other Warranties. THE LIMITED WARRANTY IN THIS SECTION 1.11 IS THE SOLE AND EXCLUSIVE WARRANTY FOR THE WARRANTED FORMS AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES. EXCEPT FOR THIS LIMITED WARRANTY, ALL TIS MATERIALS (INCLUDING ALL FORMS THAT ARE NOT WARRANTED FORMS) ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND TIS DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS LIMITED WARRANTY DOES NOT EXPAND, AND IS SUBJECT TO, THE DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THE TERMS OF SERVICE, WHICH REMAIN IN FULL FORCE AND EFFECT.
1.12 Fraud, Vault, Payment-Authorization, and Third-Party-Supported Products. Certain products or features may rely on, or integrate with, independent third-party providers (for example, fraud-prevention, vault, or payment-authorization services). Those features are provided subject to the applicable third-party terms, and TIS does not control and is not responsible for the availability, accuracy, performance, or results of such third-party services. TIS makes no representation that any such feature will detect or prevent fraud or unauthorized activity, and your use of those features is at your own risk.
1.13 Treatment of Completed Records. Following cancellation or termination, TIS will handle completed customer and traveler records created through the TIS Materials as described at checkout or in the applicable documentation and in accordance with the Privacy Policy and applicable law. You are responsible for retaining your own copies of completed records.
1.14 Cessation of Use After Access Ends. Upon expiration or termination of your license, you must stop using the TIS Materials and templates and must not reproduce or distribute any unlicensed TIS Materials.
1.15 Product-Specific Suspension, Termination, Liability, and Indemnification. The suspension, termination, disclaimer, limitation-of-liability, and indemnification provisions of the Terms of Service and the General Product Provisions apply to this Section 1. You are responsible for, and will defend and indemnify the TIS Parties against, claims arising from your selection, completion, distribution, or use of the TIS Materials. This indemnity does not apply to the extent a claim results from the TIS Parties’ own gross negligence or willful misconduct. The indemnification and defense procedures in Section 16 of the Terms of Service, including TIS’s right to control the defense and your obligation to cooperate, apply to this indemnity.
SECTION 2 — TRAVEL TRUST INDEX (TTI)
This Section 2 governs all participation in TTI. Part 2.A applies to all TTI users. Part 2.B applies to agency and advisor users. Part 2.C applies to suppliers.
PART 2.A — PROVISIONS APPLICABLE TO ALL TTI USERS
2.A.1 What TTI Is. TTI is a supplier verification, information, discovery, and due-diligence product owned and operated by TIS. TTI collects, receives, organizes, and surfaces information about travel suppliers and presents simplified badges, statuses, and results to help users conduct their own supplier evaluation.
2.A.2 TTI User Roles. TTI is used by agency and advisor users, who search and evaluate suppliers, and by suppliers, who submit information and are the subject of TTI profiles. Additional provisions applicable to each role are set forth in Parts 2.B and 2.C.
2.A.3 Information Sources. Information surfaced through TTI may come from suppliers, publicly available and governmental sources, TIS processes, and independent third-party verification, business-information, screening, and monitoring providers. TIS controls how permitted information is organized, mapped to standardized TTI labels and statuses, and displayed through TTI. TIS does not interpret, exercise judgment over, or independently assess the underlying information; it presents third-party results and supplier self-reported information in a standardized form and does not create, control, or correct the underlying third-party data.
2.A.4 Badges and Statuses. TTI displays simplified badges and statuses — which may include Business Verification, Credit Risk, Risk Signals, Active Monitoring, Insurance or certificate-of-insurance status, Operations Self-Assessment, Terms on File, and, where displayed, payment-enablement or referral status — rather than underlying reports, raw data, scores, or provider materials. The badges are standardized indicators that present, in simplified form, third-party results and supplier self-reported information; the specific labels, statuses, and definitions are managed centrally by TIS and may change. Credit Risk badges are reference signals based on available financial and business data and do not constitute a creditworthiness recommendation. Insurance or certificate-of-insurance status indicates only that information was submitted; users must independently evaluate the adequacy of any coverage. Active Monitoring indicates enrollment in an available monitoring process and is not continuous or real-time surveillance and is not a guarantee that every change will be detected.
2.A.5 How Results Are Surfaced. TTI surfaces supplier profiles, searches, filters, comparisons, and results according to TIS’s display rules. TIS controls the presentation and display rules but does not control the underlying third-party data.
2.A.6 No Endorsement; Point-in-Time; Independent Due Diligence. No profile, badge, status, or search result constitutes a TIS endorsement, recommendation, certification, guarantee, or promise of any kind. Verification, screening, credit, and insurance information is point-in-time. Ongoing monitoring, where available, is conducted on an ongoing (periodic) basis rather than as continuous or real-time surveillance. All such information may be incomplete, out of date, or unavailable, and availability and coverage vary by jurisdiction and source. You are solely responsible for conducting your own independent, transaction-specific due diligence and for exercising your own professional judgment. TIS makes no promise regarding any supplier’s legitimacy, solvency, insurance adequacy, legal compliance, service quality, safety, payment practices, or future conduct.
2.A.7 Internal Professional Use Only. TTI information is provided solely for your authorized internal professional use in evaluating suppliers. You will not distribute, publish, resell, license, disclose, or otherwise make available any TTI information or any result derived from it to any traveler, client, supplier, unauthorized coworker, or other third party, except as expressly permitted hereunder.
2.A.8 No Extraction; No Reconstruction. You will not take screenshots or exports of, scrape, bulk-extract, or create a database from TTI information, and you will not reverse engineer, disaggregate, or attempt to reconstruct the underlying data, scores, ratings, or methodology, except as expressly permitted by TIS in writing. You will not display, distribute, or make available any raw underlying data to any third party.
2.A.9 Artificial-Intelligence and Data-Use Restriction. You will not enter, upload, transmit, analyze, aggregate, enrich, compare, reproduce, train on, fine-tune, or create datasets from TTI information through any artificial-intelligence, machine-learning, chatbot, copilot, agent, or other AI-enabled platform or tool. You will not use TTI information to develop, train, or improve any model or any product or service, and you will not permit any third party or third-party AI system to own, control, retain, or use TTI information. If you use any AI system provided by a third party, you must ensure the third party has no right to use TTI information.
2.A.10 Not a Consumer Report; No FCRA or Regulated-Eligibility Use. TTI, its badges, statuses, and information are intended for business-to-business supplier due diligence only. TTI is not a “consumer reporting agency,” and no TTI badge, status, report, or information is a “consumer report” or “investigative consumer report,” under the federal Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. (“FCRA“), or any comparable state law. You will not use, and will not permit any Authorized User to use, TTI or any TTI information as a factor in establishing any individual’s eligibility for credit, insurance, employment, housing, or any other purpose regulated by the FCRA or any comparable state or local law, or for any decision about an individual that produces legal or similarly significant effects. TTI does not authorize adverse action against any individual, and you are solely responsible for compliance with all laws applicable to your use of TTI information.
2.A.11 Automated Decisions. You will not rely on TTI as the automated or sole basis for any decision regarding a supplier or any individual, and you are responsible for applying independent human judgment to any decision informed by TTI.
2.A.12 Corrections and Disputes. Suppliers and other affected persons may submit corrections or disputes regarding supplier and third-party information as described in Part 2.C and through the process TIS makes available. Because TIS does not create or control the underlying third-party data, corrections to data originating from an independent provider may require you or the affected person to contact that provider, and TIS will forward or facilitate such requests where reasonably practicable.
2.A.13 TIS Discretion Over Badges and Profiles. TIS may, at any time and in its discretion, suppress, remove, correct, update, suspend, or discontinue any badge, status, profile, or feature, including to comply with its obligations to its third-party providers.
2.A.14 TTI Suspension, Termination, Deletion, Liability, and Indemnification. TIS may suspend or terminate your access to TTI, and remove or delete TTI information, at any time as described in these Product Terms and the Terms of Service. The disclaimers, limitations of liability, and indemnification obligations in the Terms of Service apply to TTI and are supplemented by the provisions of this Section 2. You will defend and indemnify the TIS Parties against claims arising from your access to, use of, or reliance on TTI or TTI information in violation of these Product Terms or applicable law. This indemnity does not apply to the extent a claim results from the TIS Parties’ own gross negligence or willful misconduct, and the indemnification and defense procedures in Section 16 of the Terms of Service apply to this indemnity.
2.A.15 Audit; Security Events; Suspension to Prevent Misuse. You will maintain reasonable records of your access to and use of TTI information sufficient to demonstrate your compliance with this Section 2. Upon reasonable notice, TIS (and, where a third-party provider’s terms require it, that provider or its designee) may audit your use of TTI information to verify compliance, and you will reasonably cooperate with any such audit. You will promptly notify TIS upon becoming aware of any actual or suspected unauthorized access to, use, or disclosure of TTI information, any loss of TTI information, or any other security event affecting TTI information, and you will take reasonable steps to remediate and to prevent recurrence. Without limiting TIS’s other rights, TIS may suspend or restrict your access to TTI or any TTI information at any time, with or without notice, where TIS reasonably determines that suspension is necessary to prevent or address a prohibited, unauthorized, or unlawful use, to protect TTI information or any individual, or to comply with TIS’s obligations to its third-party providers.
2.A.16 Liquidated Damages for Unauthorized Use of TTI Information. You acknowledge that unauthorized distribution, resale, extraction, reconstruction, or artificial-intelligence use of TTI information in breach of Sections 2.A.7 through 2.A.10 would cause TIS and its third-party providers harm that is difficult or impossible to estimate accurately at the time of contracting. Such unauthorized use includes, without limitation: (a) scraping, exporting, republishing, or reselling TTI verification statuses, scores, or badges, including presenting them as independently sourced; (b) inputting, ingesting, or otherwise using TTI information to train, fine-tune, develop, or ground any artificial-intelligence or machine-learning model, tool, or feature (including any chatbot, copilot, agent, or retrieval-augmented system); (c) reconstructing, reverse engineering, or deriving TTI’s underlying data, scores, ratings, or verification methodology, including by aggregating TTI information with other sources; (d) sharing account credentials or access with, or otherwise enabling, any non-licensed or unauthorized party to access or extract TTI information; and (e) incorporating TTI information into any aggregated data feed, database, or supplier-risk or supplier-scoring product. Accordingly, for each such material breach, you agree to pay TIS liquidated damages of $1,000,000.00 (or, for a breach described in clause (b) or (c) above, $5,000,000.00), which the parties agree is a reasonable estimate of the anticipated harm, is intended strictly as compensation and not as a penalty, and does not unreasonably exceed the harm the parties anticipate at the time of contracting. The liquidated damages are TIS’s sole and exclusive monetary remedy for such unauthorized use; provided, however, that this provision does not limit TIS’s right to seek injunctive or other equitable relief for the same or any other breach. If this liquidated-damages provision is held unenforceable, TIS may instead recover its actual damages (direct and all types of special/consequential). If any portion of this Section 2.A.16 is held invalid or unenforceable, the remainder of these Product Terms will remain in full force and effect.
PART 2.B — AGENCY AND ADVISOR PROVISIONS
2.B.1 Limited License. Subject to your compliance with these Product Terms and the Terms of Service, TIS grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to search, view, and use TTI information solely for your internal evaluation of suppliers.
2.B.2 Independent Due Diligence and Professional Judgment. You are responsible for conducting your own independent due diligence and for exercising your own professional judgment in selecting, rejecting, or dealing with any supplier.
2.B.3 No Sharing of TTI Results. You will not share TTI results, badges, statuses, or derived information with travelers, clients, suppliers, unauthorized coworkers, or any other third party.
2.B.4 No Sole Reliance. You will not use TTI as the sole basis for selecting or rejecting a supplier. You remain responsible for evaluating each supplier’s contracts, services, insurance, payment instructions, cancellation and refund policies, and trip-specific risks.
2.B.5 Industry Reports and User-Submitted Information. TTI may allow you to submit industry reports or other information about suppliers. You represent and warrant that any report or information you submit is truthful, accurate, submitted in good faith, and based on your own genuine experience or knowledge, and is not false, misleading, retaliatory, defamatory, discriminatory, harassing, or otherwise unlawful or unsupported. You grant TIS a non-exclusive, worldwide, royalty-free, sublicensable license to use, host, reproduce, modify for format, display, and distribute your submissions in connection with TTI. TIS has the right, but not the obligation, to review, screen, edit, decline to publish, or remove any submission in its discretion, and TIS is not responsible for user-submitted content. You are solely responsible for, and will defend and indemnify the TIS Parties against claims arising from, the reports and information you submit. This indemnity does not apply to the extent a claim results from the TIS Parties’ own gross negligence or willful misconduct, and the indemnification and defense procedures in Section 16 of the Terms of Service apply to this indemnity.
PART 2.C — SUPPLIER ACCOUNT TERMS
2.C.1 Authority to Bind the Supplier. The individual registering a supplier account represents and warrants that they are authorized to bind the supplier to these Product Terms and the Terms of Service.
2.C.2 Eligibility and Onboarding. Suppliers must meet TIS’s then-current eligibility and onboarding requirements, which may include providing business, identity, insurance, ownership, and operational information and supporting documentation for verification. As part of onboarding, you represent and warrant that the information and documentation you submit is accurate, current, and complete, that you are eligible to offer the services you describe, and that you hold the licenses, registrations, and authorizations required to conduct your business. TIS may accept, decline, condition, suspend, or revoke onboarding, or require additional information or verification, in its discretion, including where information cannot be verified. TIS may update its eligibility and onboarding requirements from time to time, and your continued participation is subject to your meeting the then-current requirements.
2.C.3 Authorization to Verify, Screen, and Monitor. You authorize TIS and its independent third-party providers to obtain, compile, compare, verify, screen, refresh, and monitor information about the supplier and its business from suppliers, public and governmental sources, and independent providers, for the purpose of creating and maintaining the supplier’s TTI profile, badges, and statuses.
2.C.4 Accuracy and Updates. You are responsible for the accuracy, completeness, legality, and continuing accuracy of the information you submit, and you will promptly notify TIS of any material change.
2.C.5 Connected-Person Information. Where you provide information concerning your representatives, directors, officers, owners, or other connected persons, you represent and warrant that you have the authority and a lawful basis to provide that information to TIS and its providers for the purposes described in these Product Terms and the Privacy Policy, and that you have provided any notices and obtained any consents required by applicable law.
2.C.6 Supplier Content; License to TIS. You may submit profile information, documents, logos, certificates of insurance, booking terms, and self-assessment responses (“Supplier Content“). You grant TIS a limited, non-exclusive, worldwide, royalty-free license to host, format, use, and display Supplier Content in connection with TTI. You represent and warrant that you have all rights necessary to grant this license and that the Supplier Content is accurate and does not violate any law or third-party right.
2.C.7 Visibility of Information. Supplier information may be designated by TIS as public, advisor-only, supplier-only, or restricted, and TIS controls how each category is displayed through TTI.
2.C.8 Supplier Fees; Verification Fees; Billing. Supplier subscription fees, verification fees, billing, renewals, cancellations, and refunds are as disclosed at checkout through Stripe or Chargebee and are governed by the General Product Provisions and the Terms of Service.
2.C.9 No Promise of Result. TIS makes no promise of a favorable verification result, badge, status, listing position, lead, inquiry, booking, or revenue. Initial verification and screening are point-in-time, while ongoing monitoring, where available, is conducted on a periodic basis. In each case, results depend on the availability and accuracy of third-party data, which varies by jurisdiction and source.
2.C.10 Use of Badges, Logos, and Verification Marks Off-Platform. Any use by you of TTI badges, logos, or verification marks outside the platform is subject to TIS’s guidelines and prior authorization, must accurately reflect your current status, and must not imply any endorsement, certification, or guarantee. You must immediately stop using, and remove, any badge or mark that has expired or been suspended, changed, or revoked.
2.C.11 Supplier Responsibility. You are solely responsible for your services, employees, subcontractors, licenses, insurance, handling of client funds, booking terms, cancellations, refunds, and compliance with all applicable laws. Your participation in TTI does not shift any of these responsibilities to TIS.
2.C.12 Corrections and Disputes. You may submit corrections or disputes regarding your profile information through the process TIS makes available. Because TIS does not create or control the underlying third-party data, corrections to data originating from an independent provider may require you to contact that provider, and TIS will forward or facilitate such requests where reasonably practicable.
2.C.13 TIS Rights. TIS may suspend onboarding, remove or restrict a profile, change a status, or terminate a supplier’s participation at any time, including to comply with its obligations to its third-party providers or where information cannot be verified.
2.C.14 Supplier Indemnification. You will defend, indemnify, and hold harmless the TIS Parties from and against any claim arising out of or relating to: the information and Supplier Content you submit; your services; your authority and lawful basis to provide connected-person information; your use or misuse of TTI badges, logos, or marks; your violation of any law; and any third-party claim relating to the foregoing. This indemnity does not apply to the extent a claim results from the TIS Parties’ own gross negligence or willful misconduct. The defense obligation in this Section 2.C.14 is a separate and independent covenant, and the indemnification and defense procedures in Section 16 of the Terms of Service, including TIS’s right to control the defense and your obligation to cooperate, apply to this indemnity.
2.C.15 No Agency or Endorsement. Your participation in TTI does not create any agency, partnership, joint venture, fiduciary relationship, accreditation, or endorsement between you and TIS.