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Contracts + Waivers

Discover the protections you need to safeguard your business

Post Booking Ideas for Clients

How To Add Value to A Customer’s Experience with These Post-Booking Ideas for Travel Pros

In today’s competitive travel landscape, it’s not just about making a booking. It’s about crafting an unforgettable journey for your clients from the moment they choose you. Enhancing their post-booking experience isn’t just good for them—it’s a strategic move to solidify your place as their trusted travel agent. Let’s break down how you can make this happen:

      • Continuous Engagement: Keep the excitement alive! Stay connected from booking to post-travel, ensuring your agency remains their first thought for future adventures.

      • Guidance Every Step: Be the expert guide they need. Offer invaluable insights so they feel compelled to stay in touch with you upon their return.

      • Exclusive Touchpoints: Our specialized guide provides key engagement points designed for optimal post-booking connection.

      • Boosted Trust: Consistent, value-driven interactions fortify your clients’ trust in your expertise, ensuring they rely on you for every trip.

      • Referral Opportunities: Delivering outstanding service makes your clients your biggest advocates, leading to referrals even before their trip starts!

    Your commitment goes beyond booking. Dive into these strategies to offer an unparalleled travel experience and ensure your agency’s continuous growth.

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    Group Travel Terms & Conditions (Gross)

    In this agreement, the travel agency acts solely as a Booking Agent. All payments are made directly by travelers to the suppliers via the traveler’s credit card.

    Key Highlights:

    • Agency as Booking Agent: The agency books travel services for the traveler but does not accept or process payments. Payments are made directly to suppliers.
    • Supplier Payments: Travelers make payments directly to suppliers using their own credit cards. The agency is not liable for payment processing or supplier defaults.
    • No Refund or Chargeback Handling: Refunds, cancellations, and chargebacks must be handled directly with the suppliers as the agency does not control payment transactions.
    • Supplier Terms Apply: Each supplier operates under its own terms and conditions. Travelers are responsible for reading and complying with these terms.
    • Travel Risk & Insurance: The agency recommends purchasing travel insurance to cover any changes, cancellations, or unforeseen events.
    • Traveler Responsibilities: Travelers must ensure they understand the terms, meet payment deadlines, and comply with supplier requirements.
    • Liability & Force Majeure: The agency is not liable for the actions or failures of suppliers, and it does not offer refunds in force majeure situations (e.g., natural disasters, pandemics, strikes).

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