Contracts + Waivers

Discover the protections you need to safeguard your business

Post Booking Ideas for Clients

How To Add Value to A Customer’s Experience with These Post-Booking Ideas for Travel Pros

In today’s competitive travel landscape, it’s not just about making a booking. It’s about crafting an unforgettable journey for your clients from the moment they choose you. Enhancing their post-booking experience isn’t just good for them—it’s a strategic move to solidify your place as their trusted travel agent. Let’s break down how you can make this happen:

      • Continuous Engagement: Keep the excitement alive! Stay connected from booking to post-travel, ensuring your agency remains their first thought for future adventures.

      • Guidance Every Step: Be the expert guide they need. Offer invaluable insights so they feel compelled to stay in touch with you upon their return.

      • Exclusive Touchpoints: Our specialized guide provides key engagement points designed for optimal post-booking connection.

      • Boosted Trust: Consistent, value-driven interactions fortify your clients’ trust in your expertise, ensuring they rely on you for every trip.

      • Referral Opportunities: Delivering outstanding service makes your clients your biggest advocates, leading to referrals even before their trip starts!

    Your commitment goes beyond booking. Dive into these strategies to offer an unparalleled travel experience and ensure your agency’s continuous growth.

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    Group Leader Agreement

    A group leader agreement is a contract between a travel agency and a group leader. It spells out the understanding between the two parties regarding marketing, trip costs, tour conductor credits, GAP amenities, responsibilities, and other legal considerations.

    The agreement should be clear and concise, so that both parties understand their rights and obligations. This will help to avoid any misunderstandings or disputes down the road.

    Some of the key points that should be covered in a group leader agreement include:

    1. The travel agency’s responsibility for marketing the trip and making all necessary arrangements
    2. The tour conductor’s credit towards the cost of the trip
    3. The group leader’s responsibility for payment of the balance due
    4. Cancellation policies
    5. The travel agency’s responsibility for providing GAP amenities (if applicable)
    6. Any other legal considerations that may be relevant

    By having a group leader agreement in place, both the travel agency and the group leader can have peace of mind knowing that all the details are spelled out upfront. This will help to ensure a smooth and successful trip for all involved.

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